I am reading a lot about user experience principles being put in place in libraries as I prepare for a workshop on Customer Service in Public Libraries. This chat from the Library and Information Technology Association branch of ALA looks interesting!
Friday, May 15th, 2-3 p.m. with moderators Amanda (@godaisies) and Haley (@hayleym1218)
Friday, May 29th 2-3 p.m. EDT with moderator Bohyun (@bohyunkim)
Friday, June 12th 2-3 p.m. EDT with moderator Whitni (@_whitni)
Friday, June 19th 2-3 p.m. EDT with moderator Michael (@schoeyfield)
Use #litaux to follow along! They are also partnering with the new open-access, peer-reviewed journal Weave, the Journal of Library User Experience.